SERVICES

PROCESS CONSULTING

The successful operation of your business is critically dependent on the right information available in the right time at the right place. We, at project labs are here to help you to achieve that target by guiding your information technology process in the right way, where you as the decision makers of the business can focus on the operational processes while we make sure that your backend functions meets the front end requirements!

As another step towards customer care, Project Labs offers software and IT consultancy to it’s clients so that the customers will have access to operational expertise, domain knowledge which will ultimately result in improved quality of service so that the performance of the organization will be enhanced.

Software consultancy

This will include identifying the needs of operations by liaising with board of directors, retail operations managers, audit, sales & marketing and accounts to come up with solutions for their requirements.
Software evaluations & coordinating with vendors.
Ensure the delivery of software products per plan in an optimal time, with changing Requirements
Evaluate operational requests to determine feasibility, cost/ time required, compatibility with current system capabilities, etc.

Standardizing operations

Introducing best practices according to the software systems implemented and according to the industrial standards
Introducing and integrating new technologies
Performance of routine audits of software and systems.

Managing of the IT department

Will work with the company’s representative (IT Manager / executive) to manage and/or track/coordinate software related projects.
Includes the operational assistance to maintain the software systems in use.
Database level maintenance support such as optimizing data, maintenance plans, etc.
User security and system security maintenance.
Lead weekly meetings as necessary to ensure the smooth functioning of the IT department’s performances.
Employee evaluation and appraisals.



Project coordination

Project labs (Pvt) Ltd as the software consultant will be in charge of any software implementation.
Scheduling and executing the implementation targets.
Project reporting such as status reports, project plans, forecasting, etc.
Preparations of user requirements documentation.
Coordinating with the solutions provider with regard to requirements.
User sign off processes in new implementations
Identifying the problems faced by the users at the implementation level and
Suggesting solutions.
Auditing the system functions
Auditing user activities in the system usage.
Ensure all retail software related functions/organizations affected by software changes are adequately prepared and trained.
Provide technical leadership across project related departmental activities.

Documentation

Documentations of operational as well as system functions where there is an involvement of software systems.
Eg. Daily operational guide on using software at showrooms, head office, etc

WHO WE ARE

Project labs comprises a team of highly motivated, innovative & experienced team of software engineers, who have years of experience in development & implementation of software projects both locally and overseas.

Year established - 2008
Nature of business - Software solutions provider
Office address - 101/B, Thumbowila, Piliyandala, Sri Lanka
Email - info@projectlabsonline.com
Web - www.projectlabsonline.com
Telephone - 0117-200740
Bankers - Commercial Bank
Contact person - S. P. Ranatunga
Position - Managing director

We are a total information technology service provider specialized in Retail software solutions. Whether you have a small grocery shop or are in to supermarkets, bookstore, pharmacy, small take-away to a hotel, spare-parts shop to electronic mega store, textiles shop to mega clothing chains, departmental stores, hardware stores, clubs, pubs, restaurants, we have the solution just for you.
Project Labs, as the name goes a place for hard work, dedication, team spirit, customer loyalty and innovation. Our continuous research and developments will benefit you in many different ways, where we come up with solutions whenever you want to expand your business or try out new ventures by business diversification, etc. Armed with mammoth experience in many different industries, our team will see that you get the maximum return on investment on your IT budget by utilizing our systems in every angle of your business. Among all we believe in relationships where our business will be to look after your business!

Our energetic team will analyze your information technology requirements and will come up with dynamic solutions, which will assist you to manage your business more effectively by having accurate information and total control over all operational areas. Every project undertaken will go under a personal supervision of a senior project panel, which has minimum of 5 years experience in the industry. Our experience in handling large scale projects will add value to your investment and justify your decision to select us as the total solutions provider for your IT requirements.